Terms and Conditions

§ 1. Scope

For the business relationship between Harkamp Hannes, Hollerbrandweg 6, 8430 Leibnitz, Austria, hereinafter referred to as Harkamp, and the customer, the following General Terms and Conditions in the version valid at the time of the order apply exclusively.

§ 2. Conclusion of Contract, Ordering

The presentation of the goods in the webshop does not constitute a legally binding offer. Before completing the ordering process, the customer is provided with an overview of the selected goods, customer data, as well as shipping and payment information for review. By clicking the “Place Order” button, the customer submits a binding offer to Harkamp to conclude a purchase contract for the goods contained in the shopping cart and confirms that they are at least 18 years old at the time of the order. After sending the order, the customer will receive an order confirmation, which does not constitute an acceptance of the offer. The purchase contract is only concluded upon shipment of the ordered goods. Registered customers can view their orders in their customer area.

§ 3. Price, Due Date

All prices of the goods include the applicable value-added tax of the Republic of Austria. Any other costs such as shipping costs are not included in the price of the goods and are separately indicated. The prices of the day of the order apply. The purchase price is due when ordering the goods. Payment is only considered complete when Harkamp can dispose of the amount. Despite careful control, Harkamp does not guarantee the timeliness, correctness, or completeness of the information on the website.

§ 4. Retention of Title, Offset, Withholding

The delivered goods remain the property of Harkamp until full payment of the purchase price, including the costs to be borne by the customer. The customer has a right to set-off only if the customer’s claims have been legally established or are undisputed. A right of retention is only available to the customer insofar as their claim is based on the same contractual relationship.

§ 5. Warranty

Assurances, such as about the usability or specific properties of the goods, or statements by Harkamp employees, are non-binding and do not constitute an express warranty of specific characteristics unless provided in writing (including by fax or email).

Warranty claims require that defects are reported to Harkamp without delay, i.e., visible defects immediately upon acceptance and concealed defects upon discovery, and with the presentation of the opened goods and the original invoice.

A warranty claim is limited to the purchase price of the delivered defective goods in any case.

Harkamp fulfills its warranty obligations at its discretion by delivering defect-free goods, improvement, delivery of missing quantities, or the cancellation of the contract (i.e., refund of the purchase price) within a reasonable period.

Taste-related reasons, customary or minor, technically related deviations in quality, quantity, color, size, weight, equipment, or design do not constitute warranty defects or non-performance of the contract.

Harkamp is not liable for taste, color, material, or pattern similarities or other agreement characteristics of re-ordered goods. The same applies to goods ordered according to a sample, insofar as the deviation remains within customary and technical limits.

After tasting, consumption, or processing of the goods, any warranty is excluded.

The warranty period is 2 years from the time of the transfer of risk.

Warranty claims must be asserted against: Harkamp Hannes Hollerbrandweg 6, 8430 Leibnitz South Styria, Austria Phone: +43 33452 76420 Email: weingut(at)harkamp.at

§ 6. Youth Protection